Privacy Policy | Beijing Helian Chenjie Technology Co., Ltd

1. Introduction

Beijing Helian Chenjie Technology Co., Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, websites, and related services (collectively, the "Services").

Our mobile applications are published on Google Play Store and Apple App Store. This policy applies to all users of our applications worldwide, including users in the European Economic Area (EEA), United Kingdom, United States, and other jurisdictions.

By downloading, installing, or using our applications, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide when you:

Create an account or profile
Submit forms or contact us
Subscribe to newsletters or notifications
Participate in surveys or promotions
Make purchases or transactions

This information may include your name, email address, phone number, postal address, payment information, and any other information you choose to provide.

2.2 Automatically Collected Information

When you use our Services, we may automatically collect certain information, including:

Device information (device type, operating system, unique device identifiers)
Usage data (features accessed, time spent, click patterns)
Location data (general location based on IP address)
Log data (access times, crash reports, diagnostic information)
Cookie data and similar tracking technologies

2.3 Information from Third Parties

We may receive information from third parties, including:

Analytics providers
Advertising partners
Social media platforms (if you choose to link accounts)
Business partners and service providers

3. How We Use Your Information

We use the collected information for various purposes, including:

Providing, maintaining, and improving our Services
Processing transactions and sending related information
Sending technical notices, updates, security alerts, and support messages
Responding to your comments, questions, and customer service requests
Communicating about products, services, offers, and events
Monitoring and analyzing trends, usage, and activities
Detecting, investigating, and preventing fraudulent or illegal activities
Personalizing and improving your experience
Delivering advertisements and measuring their effectiveness

4. Advertising and Third-Party Services

We use third-party advertising networks and services to display advertisements within our mobile applications. These third parties may collect information about you and your use of our apps to provide relevant advertisements.

4.1 Advertising Platforms We Partner With

Our applications may integrate with the following advertising platforms to display advertisements and generate revenue:

Google AdMob: Google's mobile advertising platform providing in-app advertising solutions
Facebook Audience Network: Facebook's advertising network for mobile apps
Unity Ads: Unity Technologies' mobile advertising platform
AppLovin: A mobile advertising and monetization platform
ironSource: A mobile advertising and app monetization platform
Vungle: A leading in-app video advertising platform
MoPub (Twitter): Twitter's mobile advertising exchange
AdColony: A mobile video advertising platform
Chartboost: A mobile game advertising and monetization platform
Pangle: ByteDance's global mobile advertising platform
Amazon Ads: Amazon's mobile advertising platform
Meta Ads (Facebook/Meta): Meta's advertising network
TikTok Ads: TikTok's mobile advertising platform
Mintegral: A global mobile advertising platform
Smaato: A global mobile advertising exchange
InMobi: A mobile advertising and monetization platform
Mopub (AppLovin): Mobile advertising exchange
Ogury: A mobile data and advertising platform
Liftoff: A mobile advertising platform focused on app installs
ironSource Aura: Engagement and advertising platform

4.2 Advertising Formats

Our applications may display the following types of advertisements:

Splash Ads: Full-screen advertisements displayed during app launch or transition screens
Rewarded Video Ads: Video advertisements that users can watch voluntarily in exchange for in-app rewards or benefits
Interstitial Ads: Full-screen advertisements displayed at natural transition points in the app flow
Banner Ads: Compact banner advertisements displayed at the top or bottom of the screen
Native Ads: Advertisements designed to match the visual style and format of the app content
Display Ads: Visual advertisements including images, graphics, and rich media

4.3 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

Cloud hosting and infrastructure providers
Analytics and data processing services
Customer support and communication services
Payment processors and financial institutions
Security and fraud prevention services
Advertising measurement and attribution services

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

With Your Consent: We may share information when you give us explicit consent to do so
Service Providers: We may share information with vendors, consultants, and service providers who need access to perform services for us
Advertising Partners: We may share information with advertising networks and partners to deliver relevant advertisements
Legal Requirements: We may disclose information if required by law, court order, or governmental regulation
Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of our users or the public
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred
Aggregated Data: We may share aggregated or anonymized data that cannot reasonably identify you

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication measures
Employee training on data protection
Incident response procedures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses (SCCs) approved by the European Commission
Binding Corporate Rules for intra-group transfers
Certification mechanisms and codes of conduct
Your explicit consent where appropriate

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

8.1 European Economic Area (GDPR)

If you are located in the EEA, you have the following rights under the General Data Protection Regulation:

Right of Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate personal data
Right to Erasure: Request deletion of your personal data ("right to be forgotten")
Right to Restrict Processing: Request limitation of processing of your data
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing of your personal data
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
Right to Lodge Complaint: File a complaint with a supervisory authority

8.2 United States (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

Right to Know: Know what personal information is collected, used, shared, or sold
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt-out of the sale of your personal information
Right to Non-Discrimination: Not be discriminated against for exercising your rights

We do not sell personal information in the traditional sense. However, the use of advertising technologies may be considered a "sale" under CCPA. You can opt out of such practices by contacting us.

8.3 Children's Privacy (COPPA)

Our Services are not directed to children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children under these ages. If we become aware that we have collected personal information from a child under the applicable age without parental consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@heliancj.com.

8.4 General Rights

For users in other jurisdictions, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Object to certain processing activities
Withdraw consent where applicable

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Services. These technologies help us:

Remember your preferences and settings
Understand how you use our Services
Deliver personalized content and advertisements
Measure the effectiveness of our advertising
Improve our Services and user experience

You can control cookies through your browser settings or device permissions. However, disabling cookies may affect the functionality of our Services.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

The length of time we have an ongoing relationship with you
Whether there is a legal obligation to retain the data
Whether retention is necessary for legal or regulatory purposes
Whether the data is needed for pending or threatened legal claims

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any material changes by:

Posting the updated policy on our website and within the app
Updating the "Last Updated" date at the top of this policy
Providing prominent notice through the app or via email
Requesting your consent where required by law

We encourage you to review this Privacy Policy periodically to stay informed about our practices.

12. Google Play and App Store Compliance

Our mobile applications comply with the privacy and data handling requirements of both Google Play Store and Apple App Store. This includes:

Google Play Store: Compliance with Google Play's Developer Program Policies, including requirements for prominent disclosure, secure data handling, and children's privacy (Designed for Families program)
Apple App Store: Compliance with Apple's App Store Review Guidelines, including App Tracking Transparency (ATT) requirements and privacy nutrition labels
Data Safety Section: Accurate completion of Google's Data Safety form describing our data collection and sharing practices
Privacy Labels: Accurate disclosure of data practices through Apple's privacy nutrition labels

13. Age Verification and Restricted Use

Our applications may have age restrictions based on:

Content Ratings: Our apps may be rated for specific age groups (e.g., 12+, 17+)
Regional Requirements: Age restrictions may vary by jurisdiction
Advertising Content: Some ads may not be suitable for all ages
In-App Purchases: Certain features may require age verification

Users under the applicable age threshold should not use features or services restricted to adults without verified parental consent where permitted by law.

14. Country-Specific Provisions

14.1 European Union (GDPR)

For users in the EU, we process your personal data based on:

Your consent
Performance of a contract with you
Compliance with legal obligations
Our legitimate business interests (where not overridden by your rights)

You have the right to lodge a complaint with your local data protection authority.

14.2 United Kingdom (UK GDPR)

For users in the UK, this policy is issued by Beijing Helian Chenjie Technology Co., Ltd and complies with UK GDPR and the Data Protection Act 2018.

14.3 United States

In addition to federal privacy laws, the following state laws may apply:

California (CCPA/CPRA): As described in Section 8.2
Virginia (VCDPA): Virginia Consumer Data Protection Act
Colorado (CPA): Colorado Privacy Act
Connecticut (CTDPA): Connecticut Data Privacy Act
Utah (UCPA): Utah Consumer Privacy Act

14.4 Brazil (LGPD)

For users in Brazil, we process personal data in accordance with Lei Geral de Proteção de Dados (LGPD), respecting the rights outlined in Section 8 of this policy.

14.5 Canada (PIPEDA)

For users in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), providing transparency about data collection and use.

14.6 Australia (Privacy Act 1988)

For users in Australia, we comply with the Australian Privacy Principles under the Privacy Act 1988, including the right to request access to and correction of personal information.

14.7 China (PIPL)

For users in China, we comply with the Personal Information Protection Law (PIPL) and other applicable data protection regulations. Cross-border transfers of personal information are conducted in accordance with PIPL requirements.

14.8 Japan (APPI)

For users in Japan, we comply with the Act on Protection of Personal Information (APPI), including requirements for proper handling of personal information.

14.9 South Korea (PIPA)

For users in South Korea, we comply with the Personal Information Protection Act (PIPA), including requirements for consent, purpose limitation, and data subject rights.

15. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Beijing Helian Chenjie Technology Co., Ltd

Address:
Room 407-4188, Shilibao Town Government Office Building
No. 67 Xidaqiao Road, Miyun District
Beijing, 100000
China

Email:
General Inquiries: support@heliancj.com
Business Development: gaolishuai@heliancj.com
Website: heliancj.com

We will respond to your request within the timeframe required by applicable law.

17. Acceptance of Terms

By downloading, installing, or using our mobile applications, or by accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to this policy, please do not use our Services.